Privacy Policy

At South Field Towing, we are committed to protecting your privacy and ensuring a safe online experience for all of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully. By accessing or using our website, you agree to the collection and use of your data in accordance with this policy.

1. Information We Collect

We collect various types of information in order to provide and improve our services to you:

a) Personal Information

When you contact us for towing services or inquire about our services, we may collect personal details such as:

• Full name
• Email address
• Phone number
• Address (for towing service requests)
• Payment information (if applicable)
• Any other information you provide during communications with us

b) Usage Data

We may collect information about how our website is accessed and used. This may include information such as your computer’s IP address, browser type, browser version, the pages you visit on our website, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

c) Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and store certain information. Cookies are small files stored on your device to enhance user experience. You can configure your browser to refuse cookies or alert you when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

2. How We Use Your Information

The information we collect is used for various purposes, including but not limited to:

• Providing Services: To deliver the towing services you have requested, such as emergency towing, recovery services, and vehicle transportation.
• Customer Support: To respond to inquiries, resolve issues, and provide customer service.
• Communication: To send you important updates regarding our services, promotions, or important changes to our website.
• Analytics and Improvement: To analyze website usage, understand user preferences, and improve the functionality and performance of our website and services.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce agreements.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:

a) Service Providers

We may employ third-party companies and individuals to facilitate our services, such as payment processing, customer support, and marketing. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

b) Business Transfers

In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will notify you before your personal data is transferred and becomes subject to a different Privacy Policy.

c) Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Security

We take the security of your personal information seriously. We employ a variety of security measures to protect your data, including encryption, firewalls, and secure data storage practices. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee the absolute security of your information.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request a copy of your personal data that we hold.
• Rectification: You have the right to request correction of any information you believe is inaccurate or incomplete.
• Erasure: You can request that we erase your personal data under certain conditions.
• Restriction: You can request the restriction of processing your personal data under certain conditions.
• Portability: You can request the transfer of your personal data to another organization, or directly to you, in a structured, commonly used, and machine-readable format.
• Objection: You have the right to object to the processing of your personal data for direct marketing purposes or on grounds related to your particular situation.

To exercise these rights, please contact us using the contact information provided below.

6. Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s website. We strongly recommend you review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we discover that we have inadvertently collected personal data from a child under 18, we will take steps to delete that information as soon as possible.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page, along with the updated effective date. It is your responsibility to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, or if you wish to exercise any of your rights regarding your personal data, please contact us: